Shipping policy

Thank you for shopping with Lune Intimates. We aim to deliver your order safely and as quickly as possible.

Processing Time

Orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays may require additional processing time.

Delivery Time

Estimated delivery times:

• Major cities in Pakistan: 2–5 business days
• Other areas: 3–7 business days

Delivery times may vary due to courier delays, weather conditions, or high order volumes.

Shipping Charges

Shipping charges are calculated at checkout unless free shipping promotions are active.

Order Tracking

Once your order is shipped, you may receive a tracking number via email or message, depending on the courier service used.

Incorrect Address

Please ensure your shipping details are correct before placing an order. Lune Intimates is not responsible for delays or lost packages caused by incorrect addresses provided by the customer.

Delayed or Lost Orders

If your order is significantly delayed or lost during transit, please contact us and we will assist you in resolving the issue with the courier service.

International Shipping

Currently, we only ship within Pakistan unless stated otherwise.

Contact Us

For shipping-related questions, contact us at:

Email: support@luneintimates.com